Managing my Enstack Account
How do I change my password?
If you wish to change your password, follow the steps below: I. In Account Information, tap the ‘CHANGE’ button II. Type in your current and new Password III. Wait for your OTP then tap ‘Verify’
What do I do if I forgot my password?
If you happen to forget your password, you can quickly reset it by verifying that you own the mobile number of the account whose password you are trying to forget. Follow the steps below to reset your password. I. Tap the 'Forgot?' button II. Type ...
How do I delete my Enstack Account?
If you wish to delete your Enstack account, you may request for deletion within the app. Deletion is irreversible and you will not be able to reuse your mobile number to create another Enstack account. Please be careful when requesting for deletion. ...
What do I do if my pickup address is unserviceable?
If the app says that your pickup address is unserviceable, or that same day shipping and/or standard shipping are unavailable, this means that none of our partner couriers will be able to pick up from your address. If this happens, we apologize for ...
How do I log out of my account?
To log out of your account, follow these steps: I. Go to My Account II. Scroll down and tap ‘Log Out’ III. You’ll be redirected to Log In page