Can I download my order data?
You can download your order data from your All Orders page.
This takes all the details of your order and puts it all in one CSV file for you to download and analyze further.
To download your order data, follow these steps:
You can select as many orders as you need, but if the number of orders exceeds 100, the file will be sent to your registered email address instead of directly to your smartphone because of the size of the file.
When downloaded, your CSV file will contain the following columns:
| FIeld | Definition | Example |
| Created At | When the order is created. Follows the format mm/dd/yyyy hh:mm:ss | 12/23/2023 14:22:02 |
| Order ID | The unique ID of your Enstack order | ABCDE12345 |
Invoice ID | The Invoice number generated for deliverd orders. If no invoice number sequence is defined in your Online Store settings, this will be empty | ENSTK001 |
| Status | The current status of the order at the time of download | Delivered |
| Orders | The products included in the specific order: includes the Product Name, Variation Name, and quantity | Pepperoni Pizza - 12-Inch x 3 |
| Shipping Method | What shipping method was used to deliver the order. | Enstack Standard - Ninjavan |
| Mode of Payment | The payment method of the order | GCash |
Customer First Name | The first name of the customer for the order, if indicated. This will be empty if no name is typed in. | Juan |
Customer Last Name | The last name of the customer for the order, if indicated. This will be empty if no name is typed in. | Dela Cruz |
Customer Mobile Number | The mobile number of the customer for the order, if indicated. This will be empty if no name is typed in. | 09179999999 |
Customer Email Address | The email address of the customer for the order, if indicated. This will be empty if no name is typed in. | juan@email.com |
Customer Delivery Address | The delivery address of the customer for the order, if indicated. This will be empty if no name is typed in | 123 ABC Street, FORT BONIFACIO, TAGUIG CITY, 1630 |
| Sub-total | The total of product prices (sale or otherwise) for the order | 2,750.00 |
| Shipping Fee | Shipping fee applied to the order paid by the customer. Zero if using buyer pickup | 120.00 |
| Enstack Subsidy | Enstack Subsidy, if any is automatically applied. | 0.00 |
| Voucher Discount | Voucher discounts, if one is applied. | -50.00 |
| Cashier Discount | Discount applied by the merchant during checkout in Cashier, if any. | -20.00 |
| Transaction Fee | Transaction fee applied for selecting a non-cash payment method. Zero if using cash payment or if merchant opts to pay for transaction fees. | 94.08 |
| Total Order Amount | The total order amount which includes all applicable fees, discounts, and subsidies. | 2,894.08 |
| Enstack Shipping Fee | Shipping fee applied to the order when using Integrated Shipping | -120.00 |
| Enstack Transaction Fee | Transaction Fee applied to the order when using Non-Cash payment method | -94.08 |
| Enstack Commission | Applicable Enstack commissions, if any. | 0.00 |
| Total Sales | Total remittable amount, net of any deductions and commissions | 2,680.00 |
| Order Notes | Order notes saved, if any | "This is a gift. Please remove any price tags." |
| Date Paid | Date that the order was paid for, follows the format mm/dd/yyyy hh:mm:ss | 12/23/2023 14:23:58 |
| Pickup Date | Date that the order was picked up by the courier, if using Integrated Shipping. Follows the format mm/dd/yyyy hh:mm:ss if not using integrated shipping, this field will be blank. | 12/23/2023 16:32:32 |
| Date Delivered | Date that the order was tagged as Delivered, either by the merchant or the courier. Follows the format mm/dd/yyyy hh:mm:ss | 12/23/2023 17:21:22 |
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