Can I download my order data?

Can I download my order data?

You can download your order data from your All Orders page.

This takes all the details of your order and puts it all in one CSV file for you to download and analyze further.


To download your order data, follow these steps:




Processing time may vary depending on the number of orders selected.


FIeld

Definition

Example

Created At

When the order is created.

Follows the format mm/dd/yyyy hh:mm:ss

12/23/2023 14:22:02

Order ID

The unique ID of your Enstack order

ABCDE12345

Invoice ID

The Invoice number generated for deliverd orders. If no invoice number sequence is defined in your Online Store settings, this will be empty

ENSTK001

Status

The current status of the order at the time of download

Delivered

Orders

The products included in the specific order: includes the Product Name, Variation Name, and quantity

Pepperoni Pizza - 12-Inch x 3

Shipping Method

What shipping method was used to deliver the order.

Enstack Standard - Ninjavan

Mode of Payment

The payment method of the order

GCash

Customer First Name

The first name of the customer for the order, if indicated. This will be empty if no name is typed in.

Juan

Customer Last Name

The last name of the customer for the order, if indicated. This will be empty if no name is typed in.

Dela Cruz

Customer Mobile Number

The mobile number of the customer for the order, if indicated. This will be empty if no name is typed in.

09179999999

Customer Email Address

The email address of the customer for the order, if indicated. This will be empty if no name is typed in.

juan@email.com

Customer Delivery Address

The delivery address of the customer for the order, if indicated. This will be empty if no name is typed in

123 ABC Street, FORT BONIFACIO, TAGUIG CITY, 1630

Sub-total

The total of product prices (sale or otherwise) for the order

2,750.00

Shipping Fee

Shipping fee applied to the order paid by the customer.


Zero if using buyer pickup

120.00

Enstack Subsidy

Enstack Subsidy, if any is automatically applied.

0.00

Voucher Discount

Voucher discounts, if one is applied.

-50.00

Cashier Discount

Discount applied by the merchant during checkout in Cashier, if any.

-20.00

Transaction Fee

Transaction fee applied for selecting a non-cash payment method.


Zero if using cash payment or if merchant opts to pay for transaction fees.

94.08

Total Order Amount

The total order amount which includes all applicable fees, discounts, and subsidies.

2,894.08

Enstack Shipping Fee

Shipping fee applied to the order when using Integrated Shipping

-120.00

Enstack Transaction Fee

Transaction Fee applied to the order when using Non-Cash payment method

-94.08

Enstack Commission

Applicable Enstack commissions, if any.

0.00

Total Sales

Total remittable amount, net of any deductions and commissions

2,680.00

Order Notes

Order notes saved, if any

"This is a gift. Please remove any price tags."

Date Paid

Date that the order was paid for, follows the format mm/dd/yyyy hh:mm:ss

12/23/2023 14:23:58

Pickup Date

Date that the order was picked up by the courier, if using Integrated Shipping.


Follows the format mm/dd/yyyy hh:mm:ss


if not using integrated shipping, this field will be blank.

12/23/2023 16:32:32

Date Delivered

Date that the order was tagged as Delivered, either by the merchant or the courier.


Follows the format mm/dd/yyyy hh:mm:ss

12/23/2023 17:21:22



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