How can I extend the expiry time of my payment links?

How can I extend the expiry time of my payment links?

Enstack cashless payment links expire in thirty (30) minutes by default, but can be changed to never expire.


To do so, tap Payments  from your home page and turn off the toggle next to Expire in 30 minutes.


When switched on, customers will have exactly 30 minutes to complete their cashless payment.

Once expired, both the invoice and order will be canceled. If the customer still wants to proceed with their order, a new order must be created.

When switched off, invoices last indefinitely, giving customers an indefinite time to complete their cashless payment.



If your invoices are set to never expire, please be mindful to cancel them when needed.
Since the order will never be canceled, these unpaid orders may impact your inventory accuracy.


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