What is the difference between "Product Search" and "Keypad"?
Enstack's Cashier now has two ways to create orders manually!
If you're creating an order to deliver using Enstack Integrated Shipping, make use of Product Search.
Product Search orders only contain existing Products in your Enstack Inventory, allowing us to properly process your order for shipping with our courier partners.
All shipping and payment options are available for Product Search orders.
If you need to create quick orders with custom amounts, use Keypad.
Keypad orders allow you to include custom products and amounts quickly and easily without having to add them to your Enstack inventory first.
It is designed to help merchants who have custom products and services or merchants who have a lot of in-person sales.
All payment options are still available for Keypad orders
Why can't I use Enstack Shipping for my Keypad Orders?
Keypad orders allow you to add custom products to your orders for quick, on-the-fly order-taking. Enstack Shipping is best suited for orders under "Product Search" where all items are included in your Enstack Inventory, allowing us to compute the ...
How can I cancel an order?
You may only cancel orders whose status is still Pending. To cancel an order: 1. Tap the Orders icon on the menu to go to the Orders page. 2. Tap the specific order you want to cancel. 3. Scroll to the bottom and tap Cancel Order. 4. Choose a reason ...