What is the difference between "Product Search" and "Keypad"?

What is the difference between "Product Search" and "Keypad"?

Enstack's Cashier now has two ways to create orders manually!

If you're creating an order to deliver using Enstack Integrated Shipping, make use of Product Search.
Product Search orders only contain existing Products in your Enstack Inventory, allowing us to properly process your order for shipping with our courier partners.

To order through Product Search:

1. Go to All orders in the menu button
2. Tap Add Order 
3. Choose Product Search 
4. Tap the "+" sign beside the product image
5. Add the quantity of your order
6. Tap View Cart 
7. Then Checkout to proceed
8. Fill in the details of the buyer and applicable discounts or vouchers 
9. Lastly, tap Complete Order  

All shipping and payment options are available for Product Search orders.


If you need to create quick orders with custom amounts, use Keypad.
Keypad orders allow you to include custom products and amounts quickly and easily without having to add them to your Enstack inventory first. It is designed to help merchants who have custom products and services or merchants who have a lot of in-person sales.

To create an order via Keypad, follow the instructions below: 

1. Go to All orders in the menu button
2. Tap Add Order 
3. Choose Keypad
4. Type the Product price 
5. Tap Add to Cart 
6. Tap View Cart 
7. Then Checkout to proceed
8. Fill in the details of the buyer and applicable discounts or vouchers 
9. Lastly, tap Complete Order       
All payment options are still available for Keypad orders

If you need help, send us an email at hi@enstack.com and we will be happy to assist you.

    • Related Articles

    • Why can't I use Enstack Shipping for my Keypad Orders?

      Keypad orders allow you to add custom products to your orders for quick, on-the-fly order-taking. Enstack Shipping is best suited for orders under "Product Search" where all items are included in your Enstack Inventory, allowing us to compute the ...
    • How do I add an order?

      Adding orders on Enstack is easy. By listing down your orders, you will be able to track your orders and manage your sales in real-time. There are two types of orders you can create in Cashier 1. Product Search To create orders with your uploaded ...
    • How do I apply a discount to an order?

      Merchants can apply discounts to Enstack orders and these can be applied when you add an order in "Cashier". Please note that discounts are deductions shouldered by the Merchant. To add a discount: 1. In the Product Search screen, choose the product ...
    • How can I cancel an order?

      You may only cancel orders whose status is still Pending. To cancel an order: 1. Tap the Orders icon on the menu to go to the Orders page. 2. Tap the specific order you want to cancel. 3. Scroll to the bottom and tap Cancel Order. 4. Choose a reason ...