How do I add an order?
Adding orders on Enstack is easy . By listing down your orders, you will be able to track your orders and manage your sales real-time.
Learn how to add an order here:
Tap Cashier
on your navigation bar on the bottom of your screen
Add products to your cart by searching or scrolling
Tap Checkout to proceed
Fill in your buyer's details (address and contact details are required when using integrated shipping and payments)
Choose a shipping option:
- Enstack Same Day - order can be picked up and delivered on the same day
- Enstack Standard - order can be scheduled for pickup and delivered based on standard delivery lead times
- Customer Pickup - order will be picked up by your customer themself
- Own Shipping - order will be shipped using your own fleet, make sure to include your own shipping fee to be added to the total price
- Enstack Same Day - order can be picked up and delivered on the same day
Choose the mode of payment - Cash or Non Cash*
Add any applicable vouchers and discounts
Review the order summary
Tap Complete Order
*Non-Cash is only available for Advanced users
Related Articles
How can I update the delivery status of an order?
If your order does not make use of Integrated Shipping (e.g. Same Day or Standard Shipping): You may update the status of your order at any time by going to All Orders and following the steps below: 1. Tap on the order you want to update 2. Tap the ...Why can't I use Enstack Shipping for my Keypad Orders?
Keypad orders allow you to add custom products to your orders for quick, on-the-fly order-taking. Enstack Shipping is best suited for orders under "Product Search" where all items are included in your Enstack Inventory, allowing us to compute the ...How do I apply a discount to an order?
Merchants can apply discounts to Enstack orders and these can be applied when you add an order in "Cashier". Please note that discounts are deductions shouldered by the Merchant. To add a discount: 1. In the Product Search screen, choose the product ...How do I apply a voucher to an order?
Buyers can enjoy vouchers on their Enstack orders. Voucher discounts are shouldered by Enstack and can be applied when you add an order in "Cashier". While checking out your order, simply follow the steps listed below and in the image: 1. Type in any ...How can I cancel an order?
You may only cancel orders whose status is still Pending. To cancel an order: 1. Tap the Orders icon on the menu to go to the Orders page. 2. Tap the specific order you want to cancel. 3. Scroll to the bottom and tap Cancel Order. 4. Choose a reason ...