How can I update the delivery status of an order?
The status of an order can be updated at any time by going to the Ship Center tool and following the steps below: 1. Tap on the order you want to update. 2. Tap 'Update Status' on the upper-right hand side. 3. Select the new status of the order: ...
How can I change the details of an order?
You can change order details at any time. Here's how: 1. Tap the All Orders icon on the menu. 2. Tap the specific order you want to change. 3. Scroll down and tap Edit Order Details. 4. Make your changes and save.
Why can't I use Enstack Shipping for my Keypad Orders?
Keypad orders allow you to add custom products to your orders for quick, on-the-fly order-taking. Enstack Shipping is best suited for orders under "Product Search" where all items are included in your Enstack Inventory, allowing us to compute the ...
How do I apply a discount to an order?
Merchants can apply discounts to Enstack orders and these can be applied when you add an order in "Cashier". Please note that discounts are deductions shouldered by the Merchant. To add a discount: 1. In the "Add Order" screen, fill out your buyer's ...
How do I apply a voucher to an order?
Buyers can enjoy vouchers on their Enstack orders. Voucher discounts are shouldered by Enstack and can be applied when you add an order in "Cashier". To add voucher: 1. In the "Add Order" screen, fill out your buyer's information. 2. Choose a ...