How do I delete my Enstack Account?

How do I delete my Enstack Account?

If you wish to delete your Enstack account, you may request for deletion within the app.

Deletion is irreversible and you will not be able to reuse your mobile number to create another Enstack account. Please be careful when requesting for deletion.

If you wish to delete your Enstack account, follow the steps below:

I. In Account Information, tap ‘Delete Account’



II. Tap ‘Request for Account Deletion’



III. Once tapped, you will be logged out



Only accounts with no pending orders or wallet balances will be allowed to be deleted. Make sure all your orders have been completed or canceled and your Enstack Wallet empty before requesting deletion so that it will not be rejected.

Deleting your account is final and irreversible. You will, unfortunately, be unable to use your registered mobile number to create another Enstack account.




    • Related Articles

    • What are the different tiers of account on Enstack?

      There are four (4) account tiers on Enstack, each one unlocking more and more features to help you sell and ship more. These are: Tier New Setup your Store Starter Perfect to try selling online Advanced Best for growing businesses What You Need ...
    • What IDs and documents are accepted by Enstack?

      When verifying your account, you are required to submit the following: One (1) Primary ID or two (2) secondary IDs Selfie while holding your uploaded IDs The following IDs are accepted by Enstack: Ensure that your submitted IDs have at least one (1) ...
    • Where can I download Enstack?

      Enstack can be downloaded in every major app store: Google Play Store, Apple App Store, Huawei AppGallery. Click on the badges below to head straight to the right app store to download it.
    • How do I log out of my account?

      To log out of your account, follow these steps: I. Go to My Account II. Scroll down and tap ‘Log Out’ III. You’ll be redirected to Log In page
    • Can I offer credit card payments?

      You can apply for credit card payments once you reach the Advanced Tier. If you haven’t reached the Advanced Tier yet, you can learn how to do here. You may need to submit more documents depending on your business’s entity type. Learn more about the ...