Deleting Your Enstack Account
You may request for your account to be deleted. However, requests are subject to approval.
To request for account deletion, Go to the My Enstack tab on the Homepage> Tap the Settings Icon in the upper right corner> Delete Account> Request for Account Deletion.
Account deletion is permanent and irreversible. Once we've deleted your account, you won't be able to log in and view your account history.
Enstack reserves the right to reject future account creation requests if we suspect fraudulent activities and abusive behaviors.
Account deletion requests are subject to approval and may take up to 30 days.
If you mistakenly requested for your account to be deleted, you may email us at email@example.com
How do I get verified on Enstack?
Getting Verified — Benefits Getting verified on Enstack is as simple as submitting a few details and documents. In doing so, you gain access to Enstack's most exciting features. The features that can be accessed in each tier are listed below: Getting ...
How do I log into my account?
To log into your Enstack account, simply: - Open the Enstack app - Enter your registered mobile number and password - Tap Log In
How do I logout of my account?
To log out of your Enstack account: 1. Tap My Enstack on the lower right of your screen 2. Tap the Settings icon on the upper-right of your screen 3. Tap Logout
What IDs and documents are accepted by Enstack?
When verifying your account, you are required to submit the following: 1. One (1) Primary ID or two (2) secondary IDs 2. Selfie while holding your uploaded IDs 3. A copy of your Proof of Billing (POB) The following IDs are accepted by Enstack: Ensure ...
Why am I still a starter after adding my pickup address?
Your account is still in Starter Tier due to your registered address being unserviceable in both shipping options. To fix this, you can tap Verify Now or under Shipping enter other pickup address. Some addresses are unserviceable due to inaccurate ...