How can I request for pouches?
To request new or additional pouches, please contact us at email@example.com with the following information:
Subject: Request for Box/Pouch
Registered Mobile No:
Indicate if box/pouch or both:
No. of pieces:
Pouches will only be delivered to your registered shipping address.
What is an Overcharge Shipping Fee?
An overcharged shipping fee happens when sellers are charged by Enstack's logistic partner due to inaccuracies in product dimensions. Calculations are based on the actual or volumetric weight, whichever is higher. Two things that causes the ...
I want to cancel my pick-up request
We encourage our sellers to follow the requested pick-up schedule. You might be charged for the shipping cost for every failed pickup request. If in case you wish to cancel the scheduled pick-up, please advise us on or before 5:00 PM of the current ...
How to know if my Shipping options are enabled?
Easily know which Enstack Shipping options are available by tapping "Shipping" on your Enstack Home Page. Under "Shipping", you will be able to see which shipping options are available to your pickup address and whether they are turned on or off. To ...
What are the shipping options available on Enstack?
There are two integrated shipping options available on Enstack: 1. Enstack Same Day Shipping Have your orders picked up and delivered on the same day with Same Day Shipping. (available in select cities only) Best for time-sensitive deliveries like ...
Can I offer my own shipping on my Web Store?
Aside from offering Buyer Pickup, Integrated Same Day Shipping, and Integrated Standard Shipping on your Web Store, you can also opt to offering your own delivery, if applicable. You can turn on and set your own flat shipping fee for customers to ...