How do I print my Air Waybill?
There are two ways to download and print your Air Waybill: individually or by batch.
To print an individual air waybill, just go to your order (must be scheduled for pickup) and tap Print Air Waybill:
To download multiple air waybills, follow these steps:
After downloading them, you can print it using your connected waybill sticker printer.
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How do I pack my orders for Standard Shipping?
There are different ways to package your orders depending on the nature of your products. In principle, For small items, you may place them in an appropriately-sized pouch, and seal it with the printed air waybill. For items with liquids, you need to ...
How do I book Standard Shipping orders for pickup?
You can schedule your Standard Shipping orders for pickup the next day or later. Simply follow the instructions below: For Standard Shipping orders, there is a cutoff of 4pm for next day pickup. For orders booked for pickup after 4pm, the earliest ...
How do I book Same Day Shipping orders for pickup?
Booking a rider for your orders using Same Day Shipping is as simple as tapping a button. Before doing so, however, make sure your item is packed and ready to avoid any issues during pickup. Tapping Book Pickup will immediately send a request to the ...
The rider did not pick-up my parcel on my requested scheduled day
Our partner couriers will pick up the parcels based on your requested scheduled date with no specific time. Take note of the following: - Parcel is properly packed with Airway bill - You are available on the scheduled pick-up date For a failed ...