How are transaction fees calculated?

How are transaction fees calculated?

Transaction fee is a fee that covers non-cod payment transactions. Transaction fee is calculated after Shipping Fee and Discounts.

Transaction fees per payment channel effective April 5, 2024:

 Payment Method
   Transaction Fee
  GCash*
   PHP 1.00 or 3.36% whichever is higher
  GrabPay*
   PHP 1.00 or 3.36% whichever is higher
  Maya*
   PHP 1.00 or 3.36% whichever is higher
  BPI (Direct Debit)*
    PHP 1.00 or 3.36% whichever is higher
  Unionbank (Direct Debit)*
    PHP 1.00 or 3.36% whichever is higher
  Credit and Debit Cards (Local & International)*
    PHP 1.00 or 3.36% whichever is higher
*Transaction fee is inclusive of 12% VAT

Example (Via GCash):

ItemAmount
Sub-total
  ₱    1,000
Shipping fee  ₱    71.68
Transaction fee  ₱    35.00
Enstack Subsidy- ₱    00.00
Voucher discount- ₱    50.00
Total  ₱   1,058.68



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