I want to request for cancelation due to incorrect shipping details

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• I want to request for cancelation due to delayed delivery

  We ensure that orders are delivered on time. We can no longer cancel the order if it's already booked for pick-up or In-transit as we don't have any control over our partner courier.

• I want to request for cancellation due to delayed shipment by the seller

  We highly suggest contacting the seller if you wish to cancel your order. Note that orders that have been booked for pick-up can no longer be canceled.

• Refund Charges

  Refund Charges as of October 2023 Charges may apply to the refund transaction. The original payment processing fee is non-refundable due to the costs associated with processing both the refund and the initial transaction through Enstack Integrated ...

• The returned parcel is damaged, how can I request for a refund?

  Parcels damaged during shipment should be reported immediately to us within 7 days of delivery. A supporting document or proof of damage is needed in filing a claim such as photo or video showing the item/s condition and packaging prior to shipment ...

• Refund and Return Policy

  Refund and Return Policy (“Policy”) as of September 2023. Enstack 1. DEFINITION OF TERMS 1.1. “Account” – The Buyer’s personal account in the Application of Enstack. 1.2. “Application” – The Mobile Application, Chatstore, and Webstore of Enstack. ...