Why can't I use Enstack Shipping for my Keypad Orders?
Keypad orders allow you to add custom products to your orders for quick, on-the-fly order-taking.
Enstack Shipping is best suited for orders under "Product Search" where all items are included in your Enstack Inventory, allowing us to compute the best shipping method and fees for you and your customers.
How do I add an order?
List down all your orders manually in your Enstack app. By listing down your orders, you will be able to track your orders and manage your sales real-time. Here is how you can add an order: In All Orders or Ship Center tap "Add Order" Search for ...
What is the difference between "Product Search" and "Keypad"?
Enstack's Cashier now has two ways to create orders manually! If you're creating an order to deliver using Enstack Shipping, make use of Product Search. Product Search orders only contain existing Products in your Enstack Inventory, allowing us to ...
How can I update the delivery status of an order?
The status of an order can be updated at any time by going to the Ship Center tool and following the steps below: 1. Tap on the order you want to update. 2. Tap 'Update Status' on the upper-right hand side. 3. Select the new status of the order: ...
How can I change the details of an order?
You can change order details at any time. Here's how: 1. Tap the All Orders icon on the menu. 2. Tap the specific order you want to change. 3. Scroll down and tap Edit Order Details. 4. Make your changes and save.
Where can I find the voucher codes?
Enstack provides vouchers to help merchants grow their business and attract more buyers. Voucher codes are only applicable to orders shipped via Enstack Standard and Same Day Shipping. Discounts applied will be credited to your registered bank ...