The returned parcel is damaged, how can I request for a refund?

The returned parcel is damaged, how can I request for a refund?

Parcels damaged during shipment should be reported immediately to us within 7 days of delivery. A supporting document or proof of damage is needed in filing a claim such as photo or video showing the item/s condition and packaging prior to shipment and the current condition of the parcel. 

You may send your photos or videos here Return & Refund Request or at

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