What are the different shipping options available on Enstack?
With Enstack, you have the ability to ship and complete orders in different ways. We have 4 types of shipping options: 2 integrated shipping options and 2 non-integrated options. Learn more about each below:
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To make use of Integrated shipping options, you need to be at least a Starter user. Learn how to upgrade your account.
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Can I remove Customer Pickup from my available shipping options online?
If you want to only offer Integrated Shipping Options and/or your own shipping, you can turn off Customer Pickup in your Shipping Settings so that it is not included among your available shipping options for your Web Store and Chat Store.
What is Return-to-Seller (RTS) fee?
Return-to-Seller (RTS) is a case where an order has been picked up by the courier from the merchant but will need to be returned to the merchant. There are different reasons for RTS cases but not limited to the following: - Incorrect address provided ...
How are shipping fees computed?
Shipping fees are computed differently between Same Day Shipping and Standard Shipping, but all are dependent on your orders’ actual weight and dimensions, pickup address, and delivery addresses. To understand how your shipping fees are computed, ...
What are the Restricted items for shipping via Enstack's Same-day integrated shipping?
Restricted items can be sold or listed on Enstack but are subject to specific conditions or limitations from our Same-day integrated shipping partner couriers. Certain items may be hazardous or flammable, presenting risks during transportation, ...
What are the Restricted items for shipping via Enstack's Standard integrated shipping?
Restricted items can be sold or listed on Enstack but are subject to specific conditions or limitations from our Standa integrated shipping partner couriers. Certain items may be hazardous or flammable, presenting risks during transportation, ...