What are the shipping options available on Enstack?
There are two integrated shipping options available on Enstack:
1. Enstack Same Day Shipping
Have your orders picked up and delivered on the same day with Same Day Shipping. (available in select cities only)
Best for time-sensitive deliveries like ready-to-eat meals, perishables or urgent deliveries
Available Same Day couriers:
2. Enstack Standard Shipping
Deliver nationwide with Standard Shipping.
Have your orders picked up the next day after booking and delivered nationwide within serviceable areas.
Best for stable, durable items. Make sure your items are properly packed and labeled with the airway bill when using Standard shipping.
Available Standard couriers:
How to know if my Shipping options are enabled?
Easily know which Enstack Shipping options are available by tapping "Shipping" on your Enstack Home Page. Under "Shipping", you will be able to see which shipping options are available to your pickup address and whether they are turned on or off. To ...
Are there limits to what I can ship with Enstack Integrated Shipping?
Each integrated shipping option has some limits to take note of - Max weight or dimension - Max COD limit (if selecting Cash as your payment option) If your order exceeds these limits, that shipping method may not be available to select for you and ...
How can I request for pouches?
To request new or additional pouches, please contact us at firstname.lastname@example.org with the following information: Subject: Request for Box/Pouch Registered Mobile No: Indicate if box/pouch or both: Size/s: No. of pieces: Pouches will only be delivered to ...
What is an Overcharge Shipping Fee?
An overcharged shipping fee happens when sellers are charged by Enstack's logistic partner due to inaccuracies in product dimensions. Calculations are based on the actual or volumetric weight, whichever is higher. Two things that causes the ...
Can I offer my own shipping on my Web Store?
Aside from offering Buyer Pickup, Integrated Same Day Shipping, and Integrated Standard Shipping on your Web Store, you can also opt to offering your own delivery, if applicable. You can turn on and set your own flat shipping fee for customers to ...