What happens when a payment link expires?
When you have your invoices set to expire in 30 minutes and no payment has been made within the 30 minutes, the invoices and Enstack order are both canceled.
If the buyer wishes to continue with their purchase, a new order can be created with the same items and information.
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What are the different payment methods available on Enstack?
Enstack has several payment methods available to turn on and off to give you the flexibility to offer the payment methods you prefer. For example, if you want to avoid cash handling for orders or the risks associated with COD, you can opt to turn off ...
Can I turn on and off specific payment methods for my online stores?
Your payment settings allow you to toggle on and off specific payment methods for your Web Store and Chat Store. This allows you, for example, to switch off Cash payments so that all your orders make use of non-cash payment options, eliminating your ...
Can I limit the expiry time of my payment links and invoices?
By default, your Enstack orders and invoices last 30 days, giving your buyers essentially more than enough time to make their payments. If you want to limit how much time buyers have to pay to help you manage your orders better, you can shorten your ...
What is the difference between Cash on Pickup and Cash on Delivery?
With this feature, you can now toggle cash payment options separately for Delivery (Standard Delivery, Same Day Delivery, Own Shipping) and Pickup (Buyer Pickup) orders: Cash on Delivery: Controls cash payment availability for delivery orders. Cash ...
When will my remittance be transferred to me?
Enstack will transfer remittance depending on the customer's payment options. Processing is every Tuesday and Friday but crediting may take up to 3 business days depending on the bank. Below is the list of remittance dates based on the payment ...