What is an Access Fee?

What is an Access Fee?

How is the Access Fee for Debit/Credit Card, BillEase, and GGives/GCredit computed?

Starting September 1, 2026, Enstack will begin counting your qualified transactions made through:

  • Debit/Credit Card

  • BillEase

  • GGives/GCredit

Process at least ₱5,000 in net qualified transactions each month using Debit/Credit Card, BillEase, and GGives/GCredit to avoid the ₱5,000 monthly Access Fee. 

If your net qualified transactions do not reach ₱5,000 by September 30, the ₱5,000 Access Fee will be charged on October 1. If the 1st falls on a weekend or holiday, the charge will be made on the next business day.

This qualification process will repeat every month.

How does the Access Fee work?

The Access Fee is ₱5,000 per month for access to the covered payment options.

You can avoid the fee by processing at least ₱5,000 worth of qualified transactions within the month using any combination of:

  • Debit/Credit Card

  • BillEase

  • GGives/GCredit

You do not need to transact ₱5,000 using each payment option separately. Transactions across the covered payment options are added together.

For September:

Qualification period: September 1–30, 2026

Required net qualified transactions: At least ₱5,000

Access Fee if requirement is not met: ₱5,000

Charge date: October 1, 2026, or the next business day if October 1 falls on a weekend or holiday

Due date: 5 business days after the charge date, October 8 


Sample computations

Example 1: You transact more than ₱5,000 using one payment option

From September 1 to 30, you process:

  • Debit/Credit Card: ₱5,500

  • BillEase: ₱0

  • GGives/GCredit: ₱0

Total qualified transactions: ₱5,500

You reached the ₱5,000 requirement.

Access Fee: ₱0

Example 2: You reach ₱5,000 using different payment options

From September 1 to 30, you process:

  • Debit/Credit Card: ₱2,000

  • BillEase: ₱2,000

  • GGives/GCredit: ₱1,500

Total qualified transactions: ₱5,500

You reached the ₱5,000 requirement.

Access Fee: ₱0

Example 3: You do not reach ₱5,000

From September 1 to 30, you process:

  • Debit/Credit Card: ₱2,000

  • BillEase: ₱1,000

  • GGives/GCredit: ₱500

Total qualified transactions: ₱3,500

You did not reach the ₱5,000 requirement.

Access Fee: ₱5,000, charged on October 1.

Example 4: You reached ₱5,000 before refunds, but your net transactions fell below the requirement

During the month, you process ₱6,000 in qualified transactions.

Within the same calendar month, ₱5,000 is refunded.

Total qualified transactions: ₱6,000

Less refunds: ₱5,000

Net qualified transactions: ₱1,000

Because the monthly requirement is based on net qualified transactions, you did not reach the ₱5,000 minimum.

Access Fee: ₱5,000, charged on October 1

What if I don’t want these payment options activated?

If you do not want Debit/Credit Card, BillEase, and GGives/GCredit activated on your Enstack account, let us know as soon as possible.

Contact us at hi@enstack.com to request that the affected payment options not be activated.


Frequently Asked Questions 1. What transactions count toward the ₱5,000 requirement?

Only successful transactions made through the following payment options count:

  • Debit/Credit Card

  • BillEase

  • GGives/GCredit

The ₱5,000 minimum is based on your net qualified transactions for the calendar month.

Refunds, reversals, cancellations, and failed transactions do not count toward the minimum.

For example, if you process ₱6,000 in qualified transactions but ₱5,000 is refunded within the same calendar month, your net qualified transactions are ₱1,000. You would still be charged the Access Fee.


2. Do I need to transact ₱5,000 using each payment option?

No. Your transactions across Debit/Credit Card, BillEase, and GGives/GCredit are combined.

For example, if you process ₱3,000 through Debit/Credit Card and ₱2,000 through BillEase within the month, you have already reached the ₱5,000 requirement.


3. What happens when I reach ₱5,000?

You will not be charged the ₱5,000 Access Fee for that month.

For September, you need to reach the requirement between September 1 and September 30. This applies every month afterwards.

4. When will I be charged if I don't reach the ₱5,000 minimum?

Your qualified transactions are counted for each calendar month. If your net qualified transactions are below ₱5,000 at the end of the month, the ₱5,000 Access Fee will be charged on the 1st of the following month.

If the 1st falls on a weekend or holiday, the charge will move to the next business day. Payment is due 5 business days after the charge date.

For example, September 1–30 transactions are assessed for an October 1 charge.

If the Access Fee remains unpaid after the due date, access to the affected cashless payment options will be deactivated and any remaining remittances from those transactions will be placed on hold until the outstanding Access Fee is paid.

5. Does the ₱5,000 requirement reset every month?

Yes. The Access Fee qualification is monthly.

Your qualified transaction total resets for the next month’s qualification period, so you need to reach at least ₱5,000 in qualified transactions each month to avoid that month’s Access Fee.

6. If I reach ₱5,000 in September, is my Access Fee permanently waived?

No. Reaching ₱5,000 means you will not be charged the Access Fee for that month.

The qualification process repeats every month.


7. Is the ₱5,000 Access Fee charged for each payment method?

No. The intended policy is one ₱5,000 monthly Access Fee covering the affected payment options, rather than a separate ₱5,000 fee for Debit/Credit Card, another for BillEase, and another for GGives/GCredit.


8. Can I combine Debit/Credit Card, BillEase, and GGives/GCredit transactions to reach ₱5,000?

Yes. All qualified transactions across the three covered payment options count toward the same ₱5,000 monthly requirement.


9. Does QRPh count toward the ₱5,000 requirement?

No. Only qualified transactions made through Debit/Credit Card, BillEase, and GGives/GCredit count toward the requirement.

10. Can I choose not to activate these payment options?

Yes. If you do not want the affected payment options activated on your account, contact Enstack as soon as possible at hi@enstack.com.

11. If I opt out now, can I activate these payment options later?

Yes. You can request to activate Debit/Credit Card, BillEase, and GGives/GCredit at any time.

Once activated, the monthly Access Fee rules will apply. You will need to process at least ₱5,000 in qualified transactions within the applicable month to avoid the ₱5,000 Access Fee for that month.

If you do not reach ₱5,000 in qualified transactions, the Access Fee will be charged.

12. Will I still pay transaction fees when I meet the ₱5,000 requirement?

Yes. The ₱5,000 monthly requirement determines whether the Access Fee is charged. It does not remove the transaction or service fees that normally apply when customers use these payment options.

For the latest rates, refer to the Enstack List of Fees.

13. When will the first Access Fee be charged?

The first qualification period is September 1 to 30, 2026.

If your net qualified transactions during that period are below ₱5,000, the Access Fee will be charged on October 1, 2026.

If October 1 falls on a weekend or holiday, the charge will move to the next business day. The fee will be due 5 business days after the charge date.

This process repeats every month after that.


14. Do I have to pay another ₱5,000 to reactivate my payment options?

No. You only need to settle the outstanding ₱5,000 Access Fee that was already charged.

Once the outstanding fee is paid, your held remittances will be released, and you can request reactivation of Debit/Credit Card, BillEase, and GGives/GCredit.

15. What happens if I don't pay the Access Fee by the due date?

If the ₱5,000 Access Fee is not paid by the due date:
  • Debit/Credit Card, BillEase, and GGives/GCredit will be deactivated immediately.
  • Any remaining remittances from transactions made through these payment options will be placed on hold.
To restore access, you will need to pay the same outstanding ₱5,000 Access Fee that was already charged.
Once payment is completed:
  • your held remittances will be released; and
  • you can request to reactivate Debit/Credit Card, BillEase, and GGives/GCredit.

16. Who do I contact if I have questions?

Contact us at hi@enstack.com as soon as possible.