4. How does the 4.5% fee work?
The 4.5% fee applies only to delivered Standard Shipping orders. It’s calculated based on the net item price (subtotal after applying vouchers and discounts) and deducted at the point of withdrawal. This helps ensure smooth, reliable deliveries while keeping shipping fees low for your buyers.
5. How will this affect my existing shipping rates?
You can expect the existing shipping rates to be lower once Standard Shipping Saver is implemented.
6. How will Standard Shipping Saver benefit my business?
Lower shipping rates from Standard Shipping Saver can drive more checkouts and make your store more competitive. It’s also the perfect opportunity to shift buyers from other platforms to your Enstack Store, where you have full control over your store.
7. What happens if a buyer selects Standard Shipping at checkout?
If a buyer selects Standard Shipping, they’ll automatically benefit from a lower shipping rate.
8. Will I need to do anything to activate Standard Shipping Saver?
No, starting March 1, 2025, the Standard Shipping Saver rate will automatically apply to your Enstack Store.
9. What if I don’t want to offer Standard Shipping Saver?
To ensure top-quality service for all, Standard Shipping Saver will apply to all the current Standard Shipping orders. However, you can choose to offer alternative shipping methods such as Same-Day Shipping or Own Shipping, which will not be under Standard Shipping Saver.
10. Can Standard Shipping Saver be applied to specific orders only, instead of all orders?
Standard Shipping Saver applies to all orders shipped via Standard Shipping. However, orders shipped via Same-Day Shipping or Own Shipping will not be affected by the 4.5% fee.
11. Can I offer additional promotions or discounts alongside Standard Shipping Saver?
Yes! You can still offer product promotions, discounts, or even free shipping in addition to Standard Shipping Saver. These promotions can help make your store even more attractive to buyers.
12. Will the 4.5% fee be applied to all my orders?
No, only orders delivered through Standard Shipping will incur a 4.5% fee at the point of withdrawal.
13. Can the 4.5% fee be passed on to my buyers?
Currently, the 4.5% fee is charged to the merchant at the point of withdrawal. There is no option to transfer this fee to buyers.