What is the maximum coverage of courier’s insurance?
Enstack’s partner courier provides insurance that varies depending on the shipping channel. The maximum coverage of insurance refers to the highest amount that an insurance policy will pay out for a covered loss or claim.
Insurance coverage is used as protection for parcels in case of claims such as loss, damage, or missing item/s.
Below is the maximum coverage per shipping channel:
Note: Maximum liability per courier may change without prior notice. For Pandago, maximum liability may depend on the couriers review.
Related Articles
What are the Restricted items for shipping via Enstack's Same-day integrated shipping?
Restricted items can be sold or listed on Enstack but are subject to specific conditions or limitations from our Same-day integrated shipping partner couriers. Certain items may be hazardous or flammable, presenting risks during transportation, ...What are the Restricted items for shipping via Enstack's Standard integrated shipping?
Restricted items can be sold or listed on Enstack but are subject to specific conditions or limitations from our Standa integrated shipping partner couriers. Certain items may be hazardous or flammable, presenting risks during transportation, ...What is Return-to-Seller (RTS) fee?
Return-to-Seller (RTS) is a case where an order has been picked up by the courier from the merchant but will need to be returned to the merchant. There are different reasons for RTS cases but not limited to the following: - Incorrect address provided ...Can I choose which Standard Shipping couriers I can use?
Enstack makes sure to assign your orders to the cheapest courier that can pick up and deliver your specific order, meaning we first check which couriers can service your order, and we assign the courier with the cheapest rate. If ever you want to ...How to report a rider?
For complaints pertaining to our partner courier, please send us an email with the following: - Order ID - Rider name - Summary of incident / Reason You may send your email through our Customer Service at hi@enstack.com.