What to do when the courier lost my parcel?

What to do when the courier lost my parcel?

If in case the courier declared that your parcel is lost during shipment, you will be refunded equivalent to the amount of the order through your registered bank account. We will also process the refund to your buyer if payment is under Non-COD using the bank account they used in the transaction.

Send email the details to our customer service at hi@enstack.com.
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