Getting started with Chat Store?
How will I know if my Chat Store is already activated?
Go to Settings > Apps You can see the Chat Store status as any of the following: • Switched on - Active • Failed - Make sure you have done all the steps necessary • Pending for review - The team is still processing your request
How do I activate Chat Store?
Automatically accept orders from your chat accounts without personally taking orders from customers one by one. Our chat store service will accept orders based on your current Enstack inventory. You can monitor, fulfill, and manage these orders in ...
How can I reply on my Chat Store when there is an inquiry?
When you receive a request to "Talk to Seller" on your Chat Store. You will receive a notification from your Enstack App. When you receive a notifcation: 1. Click the inbox icon on the upper right corner of the App 2. Go to Buyer Chat tab 3. All ...
Why can't my customer see all my products in my chatbot?
Make sure you have added stocks for your products and switch on the product status of your items in the Product Details.