Shipping | I Am A Buyer | Knowledge Base
I am a Buyer
My parcel is tagged as delivered but I did not receive the order
For delivery tagging concerns, please send us an email with the order ID at firstname.lastname@example.org.
I did not receive my order within the delivery time frame
For any delays in delivery, please send us an email with the order ID at email@example.com. Note that delivery timeframe starts from the time your order is picked up from the seller.