When will my remittance be transferred to me?

Enstack will transfer remittance depending on the customer's payment options. Processing is every Tuesday and Friday but crediting may take up to 3 business days depending on the bank. 

Below is the list of remittance dates based on the payment options: 

*For Credit / Debit Card transactions, please be advised that we will initiate the remittance to the next available cut-off upon reflection of customer's payment in our account. Processing time of the customer's payment to our account may take up to 7 banking days. 

Orders paid with a credit card will now appear as Pending until the payment is fully settled. See image below for your reference.                                                                                                             

If remittance date falls on a holiday, it will be processed on the next business day.                                                                                                                                                                                                                  

• Related Articles

• What is a Withdrawal fee?

  Effective August 20, 2024 The withdrawal fee applies to every transfer from Enstack to the nominated bank account or e-wallet. A withdrawal fee of PHP 15.00 will be deducted from the total amount for remittance and refund.

• How are transaction fees computed?

  Enstack charges a Transaction fee for orders paid through non-cash payment methods (Gcash, Maya, Direct Debit, Credit, and Debit Cards). By default, Transaction fees are charged to your buyers and are calculated after Shipping Fees and Discounts. ...

• Enstack List of Fees

  Starting May 2, the following fees for delivered orders will be rounded up to the nearest peso: Standard Shipping Saver Fee Return to Sender Fee Overcharge Shipping Fee Merchant Service Fee Subscription Fee Early Withdrawal Fee Sample computation: ✅ ...

• How do I unlock Non-Cash Payments?

  Becoming an Advanced user empowers your store further by giving you access to these following features: Non-Cash Payments Credit Card Payments (subject to additional requirements and verification) Unlimited Wallet Withdrawals To unlock non-cash ...

• Can I shoulder the transaction fees of my customers?

  You can choose to shoulder the transaction fees of your orders to make it zero for your customers. To do so, just head to your Payment Settings and change the setting. Enstack will ask you to verify your mobile number to confirm your action because ...