When will my payments be transferred to me?
Effective November 6, 2023
Enstack will transfer payments depending on their customer's payment options.
Below is the list of Payout dates based on the Payment options:
*For Credit / Debit Card transactions, please be advised that we will initiate the payout to the next available cut-off upon reflection of your customer's payment in our account. Processing time of the customer's payment to our account may take up to 7 banking days.
For international cards, If the transaction fee is set to "Paid by customer", the customer will be charged 2.24% while the merchant will be charged 2.80%. If the transaction fee is set to "Paid by Merchant", the merchant will be charged 5.04%. Learn more about payment settings here.
International Cards Computation
How do I activate Non-Cash payments?
To be able to turn on Non-Cash payment options like bank transfer and e-wallet payments, simply follow the steps below: 1. Tap on Payments from your Enstack Home Page 2. Tap the toggle next to Non-COD Payments You must be at least an Advanced user to ...
How are transaction fees calculated?
Transaction fee is a fee that covers non-cod payment transactions. Transaction fee is calculated after Shipping Fee and Discounts. Transaction fees per payment method effective November 6, 2023: Payment Method Transaction Fee GCash 3.36% GrabPay ...
How can I apply to offer credit/debit card payments for my customers?
To start offering credit/debit cards as a payment option for your buyers, you need to first apply and agree to its terms and conditions. To do so, follow the steps below: Once approved, you can turn Credit Card payments on to offer the payment method ...
How are you computing my transfers?
The total item price of all orders delivered will be transferred to your registered bank account details in the Enstack App.
What happens when my customer’s invoice expires?
If you have your invoices set to expire in 30 minutes, customers will have exactly 30 minutes to complete their non-cash payment. If the customer is unable to complete their payment within 30 minutes, the invoice link and related order will be ...