March 2025 Shipping Updates
Beginning May 2, fees charged for delivered orders will be rounded up to the nearest peso. Click to
learn more.We’re always working to improve our services and better support your business. Starting March 1, 2025, we’re rolling out updates to make transactions smoother and fees more transparent. Here’s what’s changing:
2. COD handling fee Update – For Standard Shipping, the COD handling fee (3.5% or ₱25, whichever is higher) will now be listed separately as a Transaction Fee instead of being included in Shipping Fees. This is still charged to your buyer and does not increase the total amount your buyer pays, as this fee was previously included under shipping costs.
See sample scenario below for both updates
SAMPLE SCENARIO | Merchant Address | Metro Manila |
Buyer Address | Metro Manila |
Item Price | 299 |
Actual Weight (kg) | 0.5 |
Volumetric Weight (kg) |
|
Length (cm) | 10 |
Width (cm) | 10 |
Height (cm) | 10 |
Buyer Savings with Standard Shipping Saver:
| Payment Option: Cash on Delivery | Current Standard Rate | With Standard Shipping Saver (Mar 1 onwards) |
Buyer Paid Fees at Checkout | Subtotal at Checkout | 299 | 299 |
Add: Shipping Fee | 103 | 44 |
Add: Transaction Fee (3.5% COD handling fee) | 0 | 25 |
Less: Discounts (Voucher, Cashier) |
|
|
Total Price at Checkout | 402 | 368 |
Related Articles
What is Standard Shipping Saver?
Beginning May 2, fees charged for delivered orders will be rounded up to the nearest peso. Click to learn more. Hey Enstack Sellers! We’ve heard you—buyers want more affordable shipping, and we’re excited to make that happen. Starting March 1, 2025, ...
What is Return-to-Sender (RTS) fee?
Beginning May 2, fees charged for delivered orders will be rounded up to the nearest peso. Click to learn more. Return-to-Seller (RTS) update as of January 4, 2024 Return-to-Seller (RTS) is a case where an order has been picked up by the courier from ...
How are shipping fees computed?
Shipping fees are computed differently between Same Day Shipping and Standard Shipping, but all are dependent on your orders’ actual weight and dimensions, pickup address, and delivery addresses. To understand how your shipping fees are computed, ...
What is an Overcharge Shipping Fee?
Beginning May 2, fees charged for delivered orders will be rounded up to the nearest peso. Click to learn more. An overcharged shipping fee happens when sellers are charged by Enstack's logistic partner due to inaccuracies in product dimensions. ...
What are the Restricted items for shipping via Enstack's Standard integrated shipping?
Restricted items can be sold or listed on Enstack but are subject to specific conditions or limitations from our Standard integrated shipping partner couriers. Certain items may be hazardous or flammable, presenting risks during transportation, ...