March 2025 Shipping Updates

March 2025 Shipping Updates

We’re always working to improve our services and better support your business. Starting March 1, 2025, we’re rolling out updates to make transactions smoother and fees more transparent. Here’s what’s changing:

1. Standard Shipping Saver is launching with lower Standard Shipping rates for all Enstack stores. A 4.5% fee (capped at ₱200) will apply to Standard Shipping orders and be deducted upon withdrawal. Learn more here: https://help.enstack.com/portal/en/kb/articles/what-is-standard-shipping-saver

2. COD handling fee Update – For Standard Shipping, the COD handling fee (3.5% or ₱25, whichever is higher) will now be listed separately as a Transaction Fee instead of being included in Shipping Fees. This is still charged to your buyer and does not increase the total amount your buyer pays, as this fee was previously included under shipping costs.


See sample scenario below for both updates

SAMPLE

SCENARIO 

Merchant Address

Metro Manila

Buyer Address

Metro Manila

Item Price

299

Actual Weight (kg)

0.5

Volumetric Weight (kg)


Length (cm)

10

Width (cm)

10

Height (cm)

10


Buyer Savings with Standard Shipping Saver: 


Payment Option: Cash on Delivery

Current Standard Rate

With Standard Shipping Saver (Mar 1 onwards)

Buyer Paid

Fees at

Checkout

Subtotal at Checkout

299

299

Add: Shipping Fee

103

44

Add: Transaction Fee (3.5% COD handling fee)

0

25

Less: Discounts (Voucher, Cashier)



Total Price at Checkout

402

368

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